Hotel Reservations Executive

Key Activities:

  • Action all booking requests, cancellations and amendments quickly, efficiently and accurately.
  • Input confirmations and update relevant systems.
  • Where first choice hotels are not available, select and offer the best alternative according to price, standard and location.
  • Develop good working relationships with Hotels
  • Coordinate with Hotels and internal departments to resolve accounts queries and other discrepancies.
  • Monitor allocation and booking situations for designated properties/areas and highlight to management any potential issues.

Knowledge, Skills & Experience

  • Previous experience in the Travel/Hospitality industry is a plus;
  • Excellent interpersonal and communication abilities;
  • Proven negotiation skills;
  • Detail oriented person;
  • Problem solving approach;
  • Planning and organising skills;
  • Ability to work with tight deadlines;
  • Team player;
  • Positive and friendly attitude;
  • Excellent use of MS Office package;
  • English language – advanced level;
  • Any other foreign languages fluently spoken are considered an advantage.

Benefits:

  •  Training programs;
  •  International mobility;
  •  Travel opportunities;
  •   Business trips.

 

Location: Bucharest

Department: Hotel Reservations

Job Ref: HtlBuh

Type of employment: full - time

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