Operations Executive

Key Activities:

  • Input confirmations and update relevant systems.
  • Check feasibility and accuracy of itineraries.
  • Issuing of all Tour documentation for the clients.
  • Develop good working relationships with Suppliers.
  • Coordinate with Internal departments to resolve accounts queries and other discrepancies.
  • Monitor booking situation of services and highlight to management any potential issues.
  • Keep operations staff informed on the status of any bookings that cannot be confirmed within the set deadlines.
  • Maximize profits whenever possible by requesting special budgets.
  • Respond to all messages and queries from other offices and departments within the given time frame.
  • Ensure good communication with colleagues and management.
  • Provide feedback and identify any new solutions for increasing efficiency.

Knowledge, Skills & Experience

  • Previous experience in tourism or customer care will be considered as valuable asset;
  • Excellent oral and written communication skills;
  • Customer oriented approach;
  • Results focusing and proven ability to meet tight deadlines;
  • Attention to details;
  • Analytic skills;
  • Team player;
  • Fast learner and willing to professionally develop on a long term within our young and dynamic team;
  • Flexible and open to change and challenges;
  • Positive and friendly attitude;
  • Advanced knowledge of English is mandatory
  • Any other foreign language fluently spoken is highly appreciated;
  • Proficient usage of Ms Office, Outlook.

Benefits:

  •  Training programs;
  •  International mobility;
  •  Travel opportunities;
  •   Business trips.
Location: Bucharest

Department: Operations

Job Ref: OpsBuh

Type of employment: full time

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